Hertz United Kingdom Jobs

Job Information

The Hertz Corporation Fleet Coordinator in Edinburgh, United Kingdom

General Responsibilities

Fleet Coordinator - Edinburgh airport

Salary - £20,000 per annum

The Fleet Co-Ordinator is reporting to the Fleet and Facility Manager. The main responsibility is to plan the fleet efficiently and according to Hertz standards. To manage the daily operations with regards to in-fleet, defleet and maintenance. Ensure the maximum utilisation of fleet mix at all times contributing to branch revenue with key focus on Upselling & walk up availability.

Planning

  • To conduct a detailed fleet planner every day for overall numbers to specific car groups and ensure there are sufficient and correct vehicles to cover reservations at all times.

  • To manage and organize specific cars for Prestige / Platinum and VIP bookings

  • To identify any fleet issues and resolve with the Logistics department as necessary.

  • To ensure agreed car groups are available in the rental system and supply rental representatives with cars as required

Customer Service

  • To maximise customer satisfaction within your control, and communicate with all staff to ensure consistency.

  • Ensure car park and vehicle conditions standards are met at all times.

Health & Safety

  • Supervise and assist the operations of car transporters whilst they are on site and any external drivers

  • Report any potential issues within all external areas, especially fuel/debowsing area, valet, car wash, maintenance, staff car park, barriers and blockers, that may relate to Health and safety. If necessary take action to resolve.

Quality/Audits

  • Ensure all Assured cleaning staff are adhering to company guidelines when preparing vehicles and carry out quality audits daily in liaison with Assured Management.

  • Check and action daily opportunities to rent Franchise cars to owning locations.

  • Ensure sufficient supply of clean baby and booster seats as required

  • Ensure all Hertz Policies and procedures, are adhered to in relation to vehicle movements.

  • To collate vehicles for transporter movements, in and out

People

  • Ensure punctuality of staff and correct grooming at all times.

Cost Controls

  • Ensure branch and shift achieve BP Utilisation

  • Manage the ordering of replacement parts – windscreens, tyres etc

  • Management of blocked cars from ready bays

  • Ensure all cars are de fleeted and debowsed before leaving branch.

Revenue

  • Ensure daily non revenue reports are actioned to maximise revenue

  • Ensure fleet availability supply to meet walk up demand/upselling requirements

  • Ensure SRPoD is achieved at shift and branch level

Miscellaneous

  • Assist in the delivery and collection of vehicles at your manager's request

  • Ensure any lost property items found in vehicles are handed over via the relevant process

  • In icy weather and conditions, ensure grit and salt is laid down to prevent any hazardous working conditions.

Your benefits: Fuelling your journey

  • 33 days holidays (including bank holidays)

  • Pension scheme - we contribute up to 8% of your salary so you save more

  • Cycle to work scheme - keeping you healthy and fir

  • Life insurance cover that enables your loved ones to receive a tax free lump sum shoud the worst happen

  • Career development opportunities across Hertz UK and Europe

  • Staff discount at locations across Europe

  • Free on-site staff parking

About Us

The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

Our mission is to be the preferred rental car company and you have the opportunity to help steer this mission. Get in touch today and APPLY NOW .

Job ID 174682

# Positions 1

Category RAC Operations

Division RAC

Position Type Regular Full Time

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