Hertz United Kingdom Jobs

Job Information

The Hertz Corporation Customer Service Representative in Glasgow, United Kingdom

General Responsibilities

Customer Services Representative - Glasgow Cambuslang

Full Time Permanent Contract - 40 Hours per week including Saturdays

Salary - £18,000 + commission

We’re currently looking for a Customer Services Reprensentative skilled in account management and administration to grow our team at our Glasgow Vans branch. If you are a good team player who loves working in a fast-paced environment and has excellent organisation skills, you could thrive as a Customer Services Representative.

Main Responsibilities:

  • To greet all Hertz customers with a welcoming and professional attitude

  • Manage a team of drivers

  • Account management

  • Plan the deliver and collection of all vehicles

  • Ensure maintenance checks are carried out on all vehicles

  • Complete all rentals, reservations and quotations in accordance with Hertz procedures and policies

  • Handle all customer queries in a professional manner

  • Answer all telephone calls in accordance with Hertz policy

  • Carry out ad hoc duties as requested by the Managers/Team Leaders

Your skills: What you’ll need for a great journey

  • A valid UK or EU driving licence

  • Excellent organisation skills

  • Previous experience in account management

  • Previous experience in a customer service, sales or retail environment

  • Good English skills, enabling you to be a brilliant communicator

  • You are willing to work on a shift rota basis, 7 days per week and be flexible.

Your benefits: Fuelling your journey

  • Uncapped commission

  • 33 days holidays (this includes Bank Holidays)

  • Fantastic customer service and sales training

  • Pension scheme

  • Wide range of training and development courses available to all employees

  • Career development opportunities across Hertz UK and Europe

  • Car Rental discount across Europe, including friends & family members

  • Free on-site staff parking

  • Discount Portal, savings on anything from cinema tickets to Holidays

  • Cycle to work scheme

About Us

The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

Our mission is to be the preferred rental car company and you have the opportunity to help steer this mission. Get in touch today and APPLY NOW

Job ID 176779

# Positions 1

Category RAC Operations

Division RAC

Position Type Regular Full Time

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