The Hertz Corporation Administration Assistant in Heathrow, United Kingdom
Administration Assistant - Heathrow Airport
Salary - £18,500.00
Hertz is currently recruiting for a Administration Assistant (40 hours a week) to be based at our flagship location London Heathrow airport .
Hertz ambition is to continue to evolve into the most efficient, high quality and customer-focused Company in the global rental market.
The main purpose of this role is to ensure the delivery of first class service to all our customers with emphasis on dealing with Branch phone calls & Emails. To optimise Key Performance Indicators (KPIs) and optimise usage of the assets of the branch.
Drive and maximise customer service opportunities.
Work closely with other key departments within the branch & organisation
Handle customer contact by Phone & Email
Ensure that rentals, re-rents, reservations and quotations are completed in accordance with Hertz Procedures and policies.
Complete department reports.
Your skills: What you’ll need for a great journey
Strong customer service and administration experience
Planning & Organisation Skills
Ability to work under pressure
Strong communication skills
Your benefits: Fuelling your journey
33 days holidays (incl. bank holidays)
Career development opportunities across Hertz UK and Europe
Staff discount at locations across Europe
Free on-site staff parking
The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Our mission is to be the preferred rental car company and you have the opportunity to help steer this mission. Get in touch today and APPLY NOW
Job ID 175812
# Positions 1
Category RAC Operations
Position Type Regular Full Time