Hertz United Kingdom Jobs

Job Information

The Hertz Corporation Customer Service Representative - Leeds Vans in Leeds, United Kingdom

General Responsibilities

Customer Service / Sales Executive - Leeds Vans

Full Time Permanent Contract - 40 Hours per week including Saturdays

£18,000 basic salary + £20k OTE (uncapped commission)

Across the UK we employ 1,400 people with over 30 different nationalities and we’re currently looking for a Customer Service and Sales Representative to join our customer service and sales team based at our Leeds Vans branch.

Main Responsibilities:

  • To greet all Hertz customers with a welcoming and professional attitude

  • Ensure all customers receive the WOW experience by offering additional services to meet their needs

  • Meet monthly sales targets by up selling our services to customers

  • Complete all rentals, reservations and quotations in accordance with Hertz procedures and policies

  • Handle all customer queries in a professional manner

  • Answer all telephone calls in accordance with Hertz policy

  • Carry out ad hoc duties as requested by the Managers/Team Leaders

Your skills: What you’ll need for a great journey

  • A valid UK or EU driving licence

  • An enthusiastic, flexible and positive attitude towards selling

  • Previous experience in a customer service, sales or retail environment

  • Good English skills, enabling you to be a brilliant communicator

  • You are willing to work on a shift rota basis, 7 days per week and be flexible.

Your benefits: Fuelling your journey

  • Uncapped commission

  • 33 days holidays (this includes Bank Holidays)

  • Fantastic customer service and sales training

  • Pension scheme

  • Wide range of training and development courses available to all employees

  • Career development opportunities across Hertz UK and Europe

  • Car Rental discount across Europe, including friends & family members

  • Free on-site staff parking

  • Discount Portal, savings on anything from cinema tickets to Holidays

  • Cycle to work scheme

About Us

The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

Our mission is to be the preferred rental car company and you have the opportunity to help steer this mission. Get in touch today and APPLY NOW

Job ID 173704

# Positions 1

Category RAC Operations

Division RAC

Position Type Regular Full Time