The Hertz Corporation Customer Service Representative in Livingston, United Kingdom
Part-time Customer Service Representative - Livingston, 20 hours per week
Salary - £9,000 per annum plus uncapped commission
Our mission is to be the world’s preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. It’s as simple as that.
We are currently looking to grow our team at our brnach in Livingston. If you are a good team player who loves working in a fast-paced environment where no two days are the same, you could thrive as a Customer Service Representative.
We are looking for people who share our passion, energy and enthusiasm for creating unbeatable customer experiences. You’ll relish the chance to make a difference to every customer journey within one of the world’s largest car rental companies.
To greet all Hertz customers with a welcoming and professional attitude
Ensure all customers receive the WOW experience by offering additional services to meet their needs
Meet monthly sales targets by up selling our services to customers
Complete all rentals, reservations and quotations in accordance with Hertz procedures and policies
Handle all customer queries in a professional manner
Answer all telephone calls in accordance with Hertz policy
Carry out ad hoc duties as requested by the Managers/Team Leaders
Your skills: What you’ll need for a great journey
A valid UK or EU driving licence
An enthusiastic, flexible and positive attitude towards selling
Previous experience in a customer service, sales or retail environment
Good English skills, enabling you to be a brilliant communicator
You are willing to work on a shift rota basis, 7 days per week and be flexible.
Your benefits: Fuelling your journey
33 days holidays (this includes Bank Holidays)
Fantastic customer service and sales training
Wide range of training and development courses available to all employees
Career development opportunities across Hertz UK and Europe
Car Rental discount across Europe, including friends & family members
Free on-site staff parking
Discount Portal, savings on anything from cinema tickets to Holidays
Cycle to work scheme
The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets. Please APPLY NOW
Job ID 178109
# Positions 1
Category RAC Operations
Position Type Regular Part Time