The Hertz Corporation Customer Service Representative in London, United Kingdom

General Responsibilities

Customer Service Representative

Old Kent Road, London, SE15 1JL

£18,000 Basic + Uncapped commission

40 Hours full time permanent contract (including weekends)

“I work with brilliant colleagues and managers in a company that values morals, integrity and cares about people” – Aamer (Duty Supervisor)

Do you want to join Aamer as our new customer service ambassador?

We are looking for our next top Customer Service Representative to work closely with Aamer and become our next Hertz superstar at Old Kent Road, London.

As part of the Hertz family, you will feel comfortable understanding and promoting the products and services that suit the needs of each customer. You’ll thrive in sharing ideas to improve services, processes and products within the branch to deliver an outstanding customer experience.

Your benefits: How we go the extra mile

  • Uncapped earning potential so you’ll be in charge of your own pay cheque each month

  • Fantastic customer service and sales training

  • Pension scheme – we’ll contribute up to 8% of your salary so you save more

  • Cycle to Work scheme - keeping you healthy and fit

  • Childcare vouchers – helping you save for your little ones

  • Discount on private health insurance, dental cover, travel insurance, Air Lounge pass and more

  • Income protection as part of our enhanced pension scheme

  • Life insurance cover that enables your loved ones to receive a tax free lump sum should the worst happen

  • Career development opportunities across Hertz UK and Europe

  • Further education support so you can obtain a degree or Masters in many courses

  • Staff discount at locations across Europe

  • Free on-site staff parking

Your skills: Stand out from the fleet

  • A valid UK or EU driving licence

  • Previous experience in a customer service, sales or retail environment

  • Good English skills, enabling you to be a brilliant communicator

  • An understanding of the importance of great team spirit and supporting your colleagues

  • An enthusiastic, flexible and positive attitude towards selling

  • Excellent problem-solving skills, with the ability to prioritise and make decisions efficiently

  • Passion for a role where every day is different: You relish taking on new challenges and thinking outside the box

  • Responsible, trustworthy and organised and can keep a cool head under pressure

  • Willing to work on a shift rota basis, 7 days per week.

About Us

The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

Our mission is to be the preferred rental car company and you have the opportunity to help steer this mission. Get in touch today and APPLY NOW

Job ID 167599

# Positions 1

Category RAC Operations

Division RAC

Position Type Regular Full Time