The Hertz Corporation Customer Service Representative in Northampton, United Kingdom

General Responsibilities

Our mission is to be the world’s preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. It’s as simple as that.

We are currently looking to grow our team at our Northampton location. If you are a good team player who loves working in a fast-paced environment where no two days are the same, you could thrive as a Customer Service Representative.

We are looking for people who share our passion, energy and enthusiasm for creating unbeatable customer experiences. You’ll relish the chance to make a difference to every customer journey within one of the world’s largest car rental companies.

Your benefits: Fuelling your journey

  • Uncapped earning potential so you’ll be in charge of your own pay cheque each month

  • Fantastic customer service and sales training

  • Pension scheme – we’ll contribute up to 8% of your salary so you save more

  • Cycle to Work scheme - keeping you healthy and fit

  • Childcare vouchers – helping you save for your little ones

  • Discount on private health insurance, dental cover, travel insurance, Air Lounge pass and more

  • Income protection as part of our enhanced pension scheme

  • Life insurance cover that enables your loved ones to receive a tax free lump sum should the worst happen

  • Career development opportunities across Hertz UK and Europe

  • Further education support so you can obtain a degree or Masters in many courses

  • Staff discount at locations across Europe

  • Free on-site staff parking

Your skills: What you’ll need to take the wheel

  • A valid UK or EU driving licence

  • Solid experience in a customer service, sales or retail environment

  • Good English skills, enabling you to be a brilliant communicator

  • Understand the importance of great team spirit and supporting your colleagues

  • An enthusiastic, flexible and positive attitude towards selling

  • Great problem-solving skills, with the ability to prioritise and make decisions

  • Passion for a role where every day is different: You relish taking on new challenges and thinking outside the box

  • Responsible, trustworthy and organised and can keep a cool head under pressure

  • Willing to work on a shift rota basis, 7 days per week.

About Us

The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets. Please APPLY NOW

Job ID 167217

# Positions 1

Category Customer Service

Division RAC

Position Type Regular Full Time