The Hertz Corporation Customer Service Representative - Cardiff in South Glamorgan, United Kingdom
Customer Service Representative - Cardiff Airport
Salary - £17,000 basic plus uncapped commission
Permanent, full time, 40 hours a week
Be Fearless. Be Aspiring. Be Smart.
Are you passionate about customer service and putting smiles on people’s faces? Love the buzz of an airport environment?
Due to growth, we are looking for a Customer Service Representatives to join our team at Cardiff Airport. We offer a friendly working environment with supportive staff and a sense of team spirit where you can grow professionally by taking on new challenges and thinking outside the box.
To greet all Hertz customers with a welcoming and professional attitude
Ensure all customers receive the WOW experience by offering additional services to meet their needs
Meet monthly sales targets by up selling our services to customers
Handle all customer queries in a professional manner
To carry out ad hoc duties as requested by the Managers/Team Leaders
Your skills: What you’ll need for a great journey
A valid UK or EU driving licence
An enthusiastic, flexible and positive attitude towards selling
Previous experience in a customer service, sales or retail environment
Good English skills, enabling you to be a brilliant communicator
You are willing to work on a shift rota basis, 7 days per week and be flexible.
Your benefits: Fuelling your journey
33 days holidays (this includes Bank Holidays)
Fantastic customer service and sales training
Wide range of training and development courses available to all employees
Career development opportunities across Hertz UK and Europe
Car Rental discount across Europe, including friends & family members
Free on-site staff parking
Discount Portal, savings on anything from cinema tickets to Holidays
Cycle to work scheme
The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Our mission is to be the preferred rental car company and you have the opportunity to help steer this mission. Get in touch today and APPLY NOW
View the weblink video for a walkthrough of one of our branches
Job ID 170430
# Positions 1
Category RAC Operations
Position Type Regular Full Time