The Hertz Corporation Customer Service Return Agent in Southampton, United Kingdom
Customer Service Returns Agent
This is a casual key time worker contract - zero hour contract
£8.65 an hour
The role: Taking the wheel at Hertz
As a Driver and Customer Sales Representative you will be reporting to the Branch Manager, providing an exceptional service for our customers and making sure all vehicles are cleaned and checked to company standards.
Ensure that all vehicles are moved when ready, parking in a 'drive out' position, leaving the gear in neutral, heaters turned off with vents closed and a 'ready hanger' present.
Ensure that the radio is turned off and the volume is low for when the customer uses this.
Ensure that the water & oil levels etc. are checked and adjusted if so required.
Ensure Tyres are checked for damage, wear and that they are correctly inflated.
Ensure all vehicles are left locked when unattended. Keys should be kept in a secure place at all times.
Assist in the delivery and collection of vehicles at your manager's request or aid in any ad-hoc duties required on branch.
Your skills: What you’ll need for a great journey
Previous experience in a customer service, sales or retail environment
Ability to demonstrate professionalism and enthusiasm
Good communication skills both written and oral
Must have a full driving license otherwise you will not be considered
Flexibility to work· days, weekends and holidays.
Your benefits: Fuelling your journey
Career development opportunities across Hertz UK and Europe
Staff discount at locations across Europe
Free on-site staff parking
The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Please note due to high volume of applications only shortlisted candidates will be contacted
Job ID 175108
# Positions 1
Category Customer Service
Position Type Casual