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The Hertz Corporation Customer Service Representative in Stratford upon Avon, United Kingdom

General Responsibilities

Customer Service Representative - Stratford upon Avon

Salary £18,000 per year + uncapped commission

Our mission is to be the world’s preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. It’s as simple as that.

We are currently looking to grow our team at our Stratford location. If you are a good team player who loves working in a fast-paced environment where no two days are the same, you could thrive as a Customer Service Representative.

We are looking for people who share our passion, energy and enthusiasm for creating unbeatable customer experiences. You’ll relish the chance to make a difference to every customer journey within one of the world’s largest car rental companies.

Main Responsibilities:

  • To greet all Hertz customers with a welcoming and professional attitude

  • Ensure all customers receive the WOW experience by offering additional services to meet their needs

  • Meet monthly sales targets by up selling our services to customers

  • Handle all customer queries in a professional manner

  • To carry out ad hoc duties as requested by the Managers/Team Leaders

Your skills: What you’ll need for a great journey

  • A valid UK or EU driving licence

  • An enthusiastic, flexible and positive attitude towards selling

  • Previous experience in a customer service, sales or retail environment

  • Good English skills, enabling you to be a brilliant communicator

  • You are willing to work on a shift rota basis, 7 days per week and be flexible.

Your benefits: Fuelling your journey

  • Uncapped commission on top of your salary

  • Fantastic customer service and sales training

  • 33 days holidays per year (including bank holidays)

  • Pension scheme

  • Career development opportunities across Hertz UK and Europe

  • Staff discount at locations across Europe

  • Free on-site staff parking

About Us

The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

Our mission is to be the preferred rental car company and you have the opportunity to help steer this mission. Get in touch today and APPLY NOW

Job ID 168885

# Positions 1

Category RAC Operations

Division RAC

Position Type Regular Full Time

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