The Hertz Corporation Business Development Manager-Franchise Operations EMEA – in Uxbridge, United Kingdom
What is this role all about?
The Business development manager is a member of the Franchise Team. This role’s primary focus will be executing strategic programs that market Hertz’s strength and value to the Franchise community while leveraging the Hertz brand and marketing programs. This position will support communication projects across various mediums to promote a mutual, strong relationship between Hertz and its Franchise base.
Leverages understanding of Hertz’s owner and franchise communities to ensure effective communications related to various programs and projects.
Works closely with our marketing team to drive shared ownership of the Hertz brand.
Executes tactical communication plans targeted towards franchise leadership.
Receives guidance from Communications Lead to identify and mitigate communication strategy and deployment risks, manages escalation notifications and operations alerts, and captures feedback to ensure efficient process and delivery
Coordinates Franchise management company webinar series, to include: managing logistics, collecting, organizing and editing content provided by multiple stakeholders, securing speakers, ensuring follow-up completed as needed, and tracking participation.
Works collaboratively with a variety of key stakeholders both within the Franchise team and across the organization to ensure alignment and consistency with broader organizational communication efforts.
Builds and maintains relationships with stakeholders who have accountability for communication content and process.
Participates in Franchise network events to understand industry best practice and create a forum to leverage these practices to benefit the Hertz organisation
What's in it for you
Career Development and Progression
Wide range of training and development courses available to all employees
Childcare voucher scheme
Car Rental discount including friends & family members
Cycle to work scheme
What you'll need
Bachelor’s degree from an accredited university in Communications or related major is preferred
2 – 3 years of communications planning and execution experience or franchise business experience
Ability to manage multiple projects and build consensus among multiple stakeholders.
Excellent written and verbal communication skills including strong writing, editing, and proofreading abilities.
Strong technology/systems aptitude.
Analytical skills (i.e., able to review data and provide recommendations for process enhancements). Experience with content management systems, web site management, email campaign management tools, or customer databases a plus.
Demonstrated interpersonal, problem resolution and teamwork skills. Ability to maintain and grow relationships with internal partners.
Ability to integrate and balance priorities, work activities, and resources for the benefit of multiple key stakeholder
Ability to manage multiple projects independently (from concept to product delivery) and set priorities.
Strong Microsoft Office skills, especially Excel and PowerPoint.
Ability to manage large amounts of data (e.g., communications tracking, performance metrics) and make recommendations for improvement based on findings.
Ability to work with and influence a wide range of cross-functional work teams and leaders within a matrix organization
Excellent interpersonal, collaboration, and leadership skills with the ability to understand and navigate through a matrixed organization.
The Hertz Corporation has an exciting portfolio of car rental brands – including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen. We are one of the largest worldwide airport vehicle rental companies and the Hertz brand is one of the most recognized in the world.
We want our employees to feel inspired and empowered. Everyone is encouraged to contribute to building an atmosphere where people feel proud of where they work, what they do and how they contribute. Every employee has the chance to spearhead ground-breaking work in a fully collaborative environment, providing them a stimulating and enriching career experience.
Our mission is to be the preferred rental car company and you have the opportunity to help steer this mission. Get in touch today and APPLY NOW
Job ID 180735
# Positions 2
Category RAC Operations
Position Type Permanent Full-time