The Hertz Corporation Claims Examiner in Uxbridge, United Kingdom
Claims Examiner - Uxbridge
Our European Head Quarters based in Uxbridge employs approximately 350 people with over 23 different nationalities and we’re currently looking for a Claims Examiner to join the Claims Management team, with a caseload of circa 250, managing the whole aspect of each claim from end to end.
What is this role all about ?
Exciting position - The Third Party Claims Examiner is responsible for ensuring that their allocated claims are handled in a firm, fair and pro-active manner with technical proficiency whilst attaining the highest quality standard.
Primary Duties and Responsibilities:
Work towards set targets and priorities set by the Claims Management Business Partner.
Handle all claims assigned to them in accordance with local law and HCM (Hertz Claims Management) procedures including:
Email and telephone calls
Outgoing communications (emails, letters faxes)
Claim & litigation plans
Liability and quantum investigations
Recoveries on claims where appropriate
Reserving claims accurately
Vendor management and cost control
Making settlement offers
Client, insurer & Head Office liaison.
Authorise payments and reserve changes on cases within their authority. Report all claims exceeding their authority level to the Claims Management Business Partner. in the agreed format and follow the direction given.
Knowledge in handling of Third Party recoveries process.
Ensure the quality and accuracy of data entry into the Strada computer system.
What do we need from you?
Degree-level qualification preferable but not essential
Minimum 2 years’ experience handling motor liability claims, vendor and provider management
Experience in the Motor insurance industry is desired
Claims and industry practices, territorial regulation and legislation
Property Damage claims handling
Personal Injury claims handling
Organised, methodical and disciplined
Ability to work under pressure without direct supervision
Career Development and Progression
Wide range of training and development courses available to all employees
Free coffee, tea and refreshments
Free on-site Staff Parking
Car Rental discount including friends & family members
Discount Portal, savings on anything from cinema tickets to Holidays
Cycle to work scheme
If you believe you have the skills and experience required to succeed within this challenging role in an established organisation please APPLY NOW.
Job ID 179817
# Positions 2
Position Type Permanent Full-time