Hertz United Kingdom Jobs

Job Information

The Hertz Corporation Customer Loyalty & Brand Management Assistant in Uxbridge, United Kingdom

General Responsibilities

Customer Loyalty and Brand Management Assistant

Type of job: Placement / Internship

Placement Type: 1 Year Placement

Company: Hertz

Location: Uxbridge

Description:

CRM and Loyalty assistant is required to support Hertz customer loyalty and retention efforts.

Working within the CRM and Loyalty team in Hertz International, the CRM and Loyalty assistant will liaise on a project/campaign basis with Engine, Brand, Digital, Product & Innovation, Partnerships, PR and Corporate Sales teams. Additionally, he/she will liaise with external Marketing agencies and with the in-Country Marketing Managers within the region.

Requirements:

  • Support the CRM and Loyalty team with the tasks stated, but not limited, to the below:

  • Assist with the delivery of the strategy of Hertz Loyalty Programme.

  • Ensure accuracy of content related to the loyalty programme across all our touch points, and in particular the Pan-European

  • Build relationships with the wider organisation: Digital, eCommerce, Marketing, Partnerships and Corporate Sales to ensure revenue and new member acquisition targets are met.

  • Ensure all the internal stakeholders are timely informed of any changes related to the Loyalty programme.

  • Coordination of email campaigns with Marketing Agencies.

  • Support the migration of all existing communications to Salesforce

  • Content development coordination supporting newly created customer journeys

  • Assist with commissioning reports and insight. Provide recommendations accordingly.

  • Actively come up with ideas and solutions to improve results and processes.

Essential skills:

  • Excellent written and spoken English

  • Commercially minded

  • Ability to work in a multi-cultural environment

  • Ability to work under pressure in a fast paced environment

  • Demonstrate a working knowledge of Microsoft Office

  • Excellent communication skills

  • Exceptional time management skills - ability to manage and deliver several campaigns at the same time

  • Good A-level – B or higher - in Maths and English or equivalent

Job ID 178520

# Positions 1

Category Marketing

Division HEL

Position Type Internships

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